MyHouseAlly, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the MyHouseAlly application (“App”) or visit our website at myhouseally.com. By using the App or website, you consent to the practices described in this policy.
Information We Collect
We collect the following types of information:
- Personal Information
Account Information: When you sign up, we collect your name, email address, and payment details (processed securely via our payment provider).
Contact Preferences: Your preferences for receiving reminders (e.g., via app notifications or email).
Optional Information: Phone number or address, if provided for specific features (e.g., scheduling third-party services).
- Usage Data
App Activity: Information about how you interact with the App, such as tasks created, schedules viewed, or features used.
Appliance Data: Photos or details of home appliances (e.g., model numbers) uploaded for maintenance tracking.
Device Information: Device type, operating system, IP address, and unique device identifiers.
- Location Data (Optional)
If you enable location services, we may collect your approximate location to recommend local service providers (e.g., cleaners or dog walkers).
How We Use Your Information
We use your information to:
Provide and personalize App features, such as maintenance schedules and task guidance.
Send reminders via app notifications or email based on your preferences.
Process payments for the $4.99/month subscription or free trial offers.
Recommend third-party services (e.g., cleaning or dog walking) tailored to your needs.
Share appliance data with home builders or realtors for warranty walk-throughs, where applicable.
Improve the App’s functionality and user experience through analytics.
Comply with legal obligations or respond to legal requests.
How We Share Your Information
We may share your information with:
Service Providers: Third-party vendors who provide services like payment processing, cloud storage, or analytics, bound by confidentiality agreements.
Business Partners: Home builders or realtors for warranty walk-throughs or promotional offers (e.g., free trials), with your consent.
Third-Party Service Providers: If you book services (e.g., cleaners or dog walkers) through the App, we share necessary details (e.g., name, address) to facilitate the service.
Legal Authorities: If required by law, regulation, or legal process (e.g., court orders).
We do not sell your personal information to third parties.
Your Choices and Rights
Access and Correction: You can access or update your account information via the App’s settings.
Deletion: You may request deletion of your data by contacting us at support@myhouseally.com. We will comply unless legally required to retain certain data.
GDPR/CCPA Rights: If you are in the EU or California, you have additional rights, such as data portability or opting out of data sales. Contact us to exercise these rights.
Data Security
We use industry-standard measures (e.g., encryption, secure servers) to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal information within 30 days, except where required by law.
International Data Transfers
If you use the App outside [Your Jurisdiction], your data may be transferred to and processed in [Your Jurisdiction]. We ensure appropriate safeguards for such transfers, per applicable laws (e.g., GDPR).
Children’s Privacy
The App is not intended for users under 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children under these ages. If you believe we have such data, contact us immediately.
Third-Party Links
The App may link to third-party websites (e.g., service providers). We are not responsible for their privacy practices. Review their policies before sharing information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or app notification. Continued use of the App after changes constitutes acceptance of the updated policy.
Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: support@myhouseally.com
By using MyHouseAlly, you acknowledge that you have read and understood this Privacy Policy.
