MyHouseAlly Privacy Policy
Effective Date: March 10, 2026
MyHouseAlly, Inc. (“MyHouseAlly,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and protect information when you use the MyHouseAlly mobile application, website, and related services (collectively, the “App”).
By using MyHouseAlly, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect several types of information to operate and improve the MyHouseAlly service.
Personal Information
When you create an account or interact with the App, we may collect:
• Name
• Email address
• Payment information (processed securely by third-party payment providers)
• Phone number (optional)
• Property address or home details (optional)
User Content
MyHouseAlly allows users to upload and store information to help manage their homes.
This may include:
• appliance photos or manufacturer labels
• receipts or warranty documents
• appliance manuals
• home maintenance notes
• uploaded documents or images
This content is stored securely and is visible only within your account unless you explicitly choose to share it.
Usage Information
We collect information about how you interact with the App, including:
• tasks created or completed
• maintenance reminders
• calendar activity
• feature usage
• interaction with emails (such as delivery or open events)
Device and Technical Information
When you access the App or website we may collect:
• device type
• operating system
• browser type
• IP address
• unique device identifiers
Location Information (Optional)
If you enable location services, the App may use approximate location data to suggest local services or relevant recommendations.
Location access is optional and can be disabled at any time.
2. How We Use Your Information
We use your information to:
• provide and operate the MyHouseAlly App
• personalize maintenance reminders and home management tools
• store appliance manuals, photos, and home records
• send account notifications and maintenance reminders
• process subscriptions and payments
• improve App functionality and user experience
• analyze product usage and performance
• comply with legal obligations
3. Communications
We may send emails related to:
• account activity
• maintenance reminders
• service announcements
• product updates
Users may unsubscribe from non-essential communications using the unsubscribe link included in those emails.
4. Affiliate Links
Some product links within the App may be affiliate links (such as Amazon product links).
If you purchase a product through these links, MyHouseAlly may earn a small commission at no additional cost to you.
These links are provided for informational and convenience purposes only.
5. How We Share Information
We do not sell your personal information.
We may share information only in the following circumstances.
Service Providers
We may share information with trusted third-party providers that help operate the App, such as:
• payment processors
• cloud hosting providers
• analytics services
These providers are required to protect your data and only use it to perform services on our behalf.
Realtor or Builder Sharing (Optional Feature)
Future versions of the App may allow users to share limited information with a realtor or builder.
Any sharing will:
• require explicit user opt-in
• be disabled by default
• allow users to revoke access at any time
Users will control what information is shared.
Third-Party Services You Choose
If you choose to interact with third-party services through the App, certain information may be shared as necessary to complete that request.
Legal Requirements
We may disclose information if required to comply with:
• applicable laws
• legal processes
• government requests
6. Cookies and Analytics
Our website and App may use cookies or analytics technologies to:
• understand how users interact with the platform
• improve functionality and performance
• measure usage trends
Users may control cookies through their browser settings.
7. Data Security
We use industry-standard technical and organizational safeguards to protect user data.
However, no system can guarantee absolute security.
Users should also take steps to protect their account credentials.
8. Data Retention
We retain personal information only as long as necessary to:
• provide the MyHouseAlly service
• comply with legal obligations
• resolve disputes
User content may be deleted when an account is deleted or upon verified request.
Deletion requests are typically processed within 30 days.
9. Your Privacy Rights
Depending on your location, you may have the right to:
• access personal data we hold about you
• request correction of inaccurate data
• request deletion of your information
• request data portability
To make a request, contact:
10. California Privacy Rights
California residents may request information about the personal data we collect and request deletion under applicable California privacy laws.
Requests may be submitted by contacting us.
11. International Data Transfers
MyHouseAlly operates in the United States.
If you access the App from outside the United States, your information may be transferred to and processed in the United States.
12. Children’s Privacy
MyHouseAlly is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that such data has been collected, we will delete it promptly.
13. Third-Party Links
The App may include links to third-party websites, videos, or services.
MyHouseAlly is not responsible for the privacy practices or content of those third parties.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If material changes occur, we will notify users via email or in-app notice.
Continued use of the App after updates constitutes acceptance of the revised policy.
15. Contact Us
If you have questions about this Privacy Policy, contact:
MyHouseAlly, Inc.
Springville, Utah 84663
Email: support@myhouseally.com
16. Acknowledgment
By using MyHouseAlly, you acknowledge that you have read and understood this Privacy Policy.
